Privacy Statement
Updated last on: 1 May 2025
PeraPlus Inc. ("PeraPlus", "we", "us", or "our") is committed to safeguarding your privacy. This statement explains how we collect, use, and protect your information when accessingPeraPlusand using our AI-powered trading platform (collectively, the "Service"). Please review carefully. If you disagree, please discontinue use. peraplus.live Our operations are global. Your data may be processed in countries different from yours, including the USA and EU. Where relevant, we use EU-approved Standard Contractual Clauses to secure such transfers.
1. Data We Collect
1.1 Data You Provide
When registering or using our Service, we may gather:
- Identification details: full name, birth date.
- Contact details: email, phone number, home address.
- Financial details: broker API keys (read-only and trade execution), investment preferences, risk profiles. We never store your complete broker passwords or card data.
- Profile information: username, trading strategies, notification settings.
- Communication logs: messages exchanged via support or email.
1.2 Data Collected Automatically
While you use the Service, we automatically collect technical data such as:
- IP address, browser type and version, operating system.
- Visited pages, features used, session length, clicks.
- Device identifiers and mobile advertising IDs if applicable.
- Information about cookies and tracking (see our Cookie Policy).).
1.3 Data From External Sources
We might receive data from third parties for identity checks, fraud prevention, and analytics, combining these with our data to improve accuracy and security.
2. Our Use of Your Data
Your information is processed to:
- Create and manage your account and deliver the Service.
- Handle trading signals and automated orders with linked brokers.
- Personalize your experience and provide relevant market updates.
- Send transactional communications like confirmations and alerts.
- Send marketing messages with your consent or as legally allowed.
- Detect and prevent fraud or unlawful activities.
- Meet legal and regulatory requirements.
- Improve and develop new features using aggregated anonymized data.
3. Legal Grounds for Processing (EEA/UK Residents)
For users in the EEA or UK, we rely on:
- Contractual necessity: to provide the service you signed up for.
- Legitimate interests: fraud prevention, security, product enhancement.
- Legal obligation: to comply with financial and tax laws.
- Consent: for marketing and non-essential cookies (withdrawable anytime).
4. Sharing Your Data
We never sell your data. It is shared only with:
- Service providers: cloud hosting, email, analytics, and support vendors who are obligated to protect your data.
- Connected brokers and exchanges: only the necessary API requests to execute your strategies.
- Legal authorities: when required by law or to defend our rights.
- Business transactions: mergers, acquisitions, or asset transfers under confidentiality terms.
5. Cross-Border Data Transfers
PeraPlus Inc.,
6. Data Storage Duration
We retain data while your account is active or as needed to provide services. After account closure, some data is kept up to seven years for compliance. Aggregated analytics data may be kept indefinitely.
7. Your Rights
Depending on your location, you may have rights to:
- Access personal information we hold about you.
- Correct any inaccurate or incomplete details.
- Request deletion of your data ("right to be forgotten").
- Object to or limit data processing.
- Obtain your data in a portable format.
- Withdraw consent anytime without affecting prior processing.
To exercise these, contact us at and we'll reply within 30 days.
8. Security Practices
We apply industry-standard protections including TLS 1.3 encryption in transit, AES-256 encrypted storage, multi-factor authentication, role-based access controls, and annual external audits. No system is fully risk free. We advise strong, unique passwords and enabling two-factor authentication.
9. Cookies
We use cookies and similar tools to operate and improve our Service. See our detailed Cookie Policy..
10. Data of Minors
Our Service is not directed at persons under 18. We do not knowingly collect data from minors. Contact us to remove any such data if discovered.
11. Policy Updates
This Privacy Policy may be revised occasionally. Major changes will be communicated on our site or via email. Continued use indicates agreement.