Privacy notice
Updated on: 1 May 2025
PeraPlus Corporation (“PeraPlus”, “we”, “us”, or “our”) takes privacy seriously. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website peraplus.live and use our AI trading platform, together referred to as the “Service”. Read these terms carefully; if you disagree, discontinue use of the Service.
1. Data We Gather
1.1 Details You Give Us
When you open an account or use the Service, we may obtain the following information:
- Identity information: your full name and birth date.
- Contact information: email, telephone number, and home address.
- Financial information: broker API keys for read-only or execution access, investment choices, and risk settings. We do not retain complete broker login details or card numbers.
- Account profile: username, preferred trading approaches, and alert settings.
- Correspondence: messages sent to us through support tools or email.
1.2 Data Collected Automatically
Using the Service also causes certain technical details to be collected automatically:
- IP address, browser and browser version, plus operating system.
- Visited pages, used functions, time on site, and clickstream information.
- Device IDs and mobile advertising identifiers where relevant.
- Information from cookies and tracking tools (see our Cookie Policy).
1.3 Data Received from Others
Information may come from identity-check providers, fraud-monitoring services, analytics companies, and other third parties. We combine it with existing records to strengthen accuracy and security.
2. Uses of Your Information
We process collected information to:
- Open and administer your account and deliver the Service.
- Handle trading signals and automated orders through brokers you connect.
- Tailor the experience and surface useful market information.
- Deliver service messages, including account verification, trade alerts, and security notices.
- Provide promotional messages when you consent or applicable law permits them.
- Identify, examine, and deter fraud or other unlawful conduct.
- Meet applicable legal and regulatory duties.
- Enhance, evaluate, and build Service features using aggregated, anonymised information.
3. Processing Grounds for EEA and UK Users
For users in the European Economic Area or the United Kingdom, personal data is handled on these legal grounds:
- Contract performance: delivering the Service requested when you registered.
- Legitimate interests: protecting the platform, preventing fraud, and improving the product.
- Legal requirement: meeting financial compliance and tax obligations.
- Consent: marketing and optional cookies, with permission withdrawable at any time.
4. When We Share Data
We do not trade personal information. It may be disclosed to:
- Service suppliers: cloud infrastructure, email, analytics, and support providers bound by contract to safeguard information.
- Linked brokers and exchanges: only the API directions necessary to carry out the strategy you configured.
- Authorities: where legislation, a court order, or protection of our legal interests requires it.
- Corporate transactions: during a merger, acquisition, or asset transfer, provided the acquiring party continues to follow this policy.
5. Transfers Across Borders
PeraPlus operates internationally. Your information may be moved to and handled in jurisdictions outside the Philippines, including the United States and countries within the European Union. When applicable, we rely on European Commission Standard Contractual Clauses to help protect international data transfers.
6. Keeping Data
We keep personal information while your account remains open or while it is needed to provide the Service. Following closure, some records may be retained for up to seven years to meet financial regulatory duties. Aggregated and anonymised analytics may be kept without a fixed end date.
7. Your Data Choices
Subject to your location, you may be entitled to:
- Obtain a copy of personal information held about you.
- Have incorrect or incomplete information amended.
- Ask for deletion of your information, sometimes called the “right to be forgotten”.
- Challenge or limit particular processing activities.
- Data portability: receive information in a structured, machine-readable form.
- Revoke consent at any time, without changing processing already carried out.
To make a request under these rights, email . We generally respond within 30 days.
8. Protecting Information
Our safeguards include TLS 1.3 for data in transit, AES-256 for stored data, multi-factor sign-in, role-based permissions, and annual independent penetration testing. No technology can guarantee complete security. Use a strong, unique password and turn on two-factor authentication.
9. Cookie Use
Cookies and related tracking tools help us run and improve the Service. More information is available in our Cookie Policy.
10. Privacy of Minors
The Service is for people aged 18 and over. We do not knowingly request personal information from minors. If you think a minor has supplied data, tell us and we will take steps to remove it promptly.
11. Revisions to This Policy
We may revise this Privacy Policy periodically. Significant changes will be communicated through our website or email. Continuing to use the Service after a revision takes effect indicates acceptance of the updated policy.